IT management

Today, companies can use IT to create value and boost performance. To do so, they must combine business strategy with information technology. This is precisely what our approach to information management is all about, as it combines strategy expertise with IT experience.

Today, companies can use IT to create value and boost performance. To do so, they must combine business strategy with information technology. This is precisely what our approach to information management is all about, as it combines strategy expertise with IT experience. We understand the links between business drivers, emerging customer needs and technology requirements. Bearing the client's requirements in mind, our team achieves tangible results through innovative business strategies, operational excellence, revenue improvement, or by implementing launch, risk and program management as well as PMI.

In our view, all elements of IT management, such as strategy, processes, organization, the application architecture and project management, must be based on the overall objective of value creation. Since we have an in-depth understanding of value drivers in all industries, we are well-equipped to align the use of information technology to the needs of individual companies. We believe in the strategic value of IT.

To support our clients with state-of-the-art methods and approaches, we have bundled our experience to cover the complete CIO agenda:

• IT strategy
• IT processes
• IT organization
• IT applications and systems
• IT project management

Please note that our consulting approach does not include software development, systems management, technical resource optimization, IT training, technical failure repair or customizing and configuring application systems.

Will your IT strategy meet your future needs? For large international companies, strong IT leadership is required to successfully manage global IT complexity. Companies operating in industries with strong IT penetration must come up with the right ideas and align their business to improve performance. Even for smaller companies, IT plays an essential role in achieving company objectives.

We can help you formulate the questions you need to ask about the role of IT and provide you with the information you need to make your decision.

What is the right IT strategy for the company and how can we implement it?

We have compiled these ready-to-use tools for you:

• IT balanced scorecard
• IT audit
• IT value management
• IT strategy for group-bound IT service providers
• IT outsourcing

The redesign of IT processes must focus on organizational work structures. This is a critical situation esp. after the merger of two companies. The M&A process poses a unique challenge for chief information officers. CIOs need to manage the integration of two merging IT systems in a way that creates the expected synergies. IT processes need to be realigned to take all aspects of transaction risks into account.

Companies where IT systems have risen in an ad hoc manner over time should also readjust their IT processes. They should focus on aligning roles and responsibilities with the given organizational structures.

Our team of experts develops customized solutions for your IT needs. Thanks to our extensive experience, we know what optimal IT processes look like and which resources are used for different IT activities.

Our tools result in creative strategies that work:

• Process design for strategic planning
• Call center optimization
• Implementation of ITIL processes

Have you ever thought about an optimal IT organization? If companies fail to transform their IT organization in due course, they won't be able to compete in the future.

IT service providers have the same problem. After a spin-off or a transformation into a profit center, IT service providers lack operational efficiency. They often fail to find sustainable solutions to this critical situation.

What is the optimal IT organizational structure for your company? How are tasks divided between central and decentralized IT units?

These are just a few of the questions that our tools can help you answer. Other issues include:

• IT organization in the group
• IT excellence
• IT post-merger integration

Companies' IT architectures are often difficult to manage. A large number of application environments arise over time without being "networked" efficiently.

Together with our highly committed and experienced team, you will learn how to consolidate IT applications and what integrated company-specific solutions can look like.

For those who want to introduce a central indicator system for control purposes, we can find the ideal business intelligence system. In addition, we know how companies should proceed with software development.

Our consulting services cover nearly all aspects of successful IT applications:

• System consolidation concept
• Enterprise applications
• Business intelligence toolset
• Software development process

Managing IT projects is hard work because of time, cost and scope constraints. IT projects can fail in each of the critical phases: initiation, planning, execution, monitoring and controlling.

Our approach to managing mission-critical IT projects guarantees that projects are completed on time, according to function and within the given budget.

For efficient project monitoring, we have set up a toolbox that ensures the best possible monitoring and project success.

Our consulting approach comprises a toolset for IT project management and controlling.