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Financial services

The financial services sector is facing major challenges worldwide. Rapidly shifting parameters and dramatic increase in competitive intensity are making it ever harder for companies to pursue business models that are stable in the long term.

In brief

The financial services sector is facing major challenges worldwide. Rapidly shifting parameters and dramatic increase in competitive intensity are making it ever harder for companies to pursue business models that are stable in the long term.

We support our clients in adapting to the changing conditions and to develop successful business models for the long term. We help them revise and adjust their strategies and realign their structures and processes. We support all sectors of the financial services sector - major banks in the wholesale and retail business, insurance companies, brokerage firms, government-backed institutions, and other financial services companies.

We have worked with the leading global financial services companies on a wide range of issues. Our knowledge and comprehensive industry experience allow us to help our clients find the right strategy and put it into practice. Our international network guarantees worldwide expertise combined with a local presence.

Sample projects

The scope of our projects covers the whole range of issues relevant to the financial services industry:

  • Strategy and growth
    We support our clients in realigning their strategies. We develop strategies for market entry, international diversification and for boosting revenues in all relevant business segments
  • Cost management and efficiency improvement
    We help identify cost drivers and develop and conduct programs to reduce costs and to improve efficiency in all areas and processes handled by financial services providers
  • Performance management and key performance indicators
    We set up a comprehensive KPI approach by determining key performance indicators and implementing a monitoring and performance management tool (RBpoint)
  • Organization and overhead reduction
    We develop lean and efficient organizational structures that facilitate strategy implementation
  • M&A and post merger integration
    We prepare and design mergers and acquisitions and conduct post merger integration projects for national and international financial services providers
  • Marketing efficiency
    We design and launch customer relationship management programs (CRM) and efficient sales channels strategies for banks and insurance companies
  • Branch network and multi-channeling
    We optimize the branch network of financial institutions and increase service and distribution efficiency
  • e-business and IT
    We develop e-commerce strategies, design IT strategies, and conduct programs to boost IT performance

Our experts

Fred Schneidereit
Fred Schneidereit

Partner

Munich office, Germany
phone: +49 89 9230-8383
e-mail

 
Wim van Acker

Partner

Detroit office, USA
phone: +1 248 729-5000
e-mail

 
Jorge Alcobia

Partner

Lisbon office, Portugal
phone: +351 21 3567600-0
e-mail

 
Christophe Angoulvant

Partner

Paris office, France
phone: +33 1 53670-984
e-mail

 
Charles-Edouard Bouée

Partner

Paris office, France
phone: +33 1 53670-965
e-mail

 
Hendrik Bremer

Partner

Vienna office, Austria
phone: +43 1 53602-301
e-mail

 
Bernd Brunke

Partner

Berlin office, Germany
phone: +49 30 39927-3527
e-mail

 
Christoph Burmester
Christoph Burmester

Partner

Frankfurt office, Germany
phone: +49 69 29924-6303
e-mail

 
Calvi Parisetti

Principal

Milan office, Italy
phone: +39 02 29501-247
e-mail

 
Philippe Chassat

Partner

Brussels office, Belgium
phone: +32 2 66103-26
e-mail

 
Tijo Collot d'Escury

Partner

Amsterdam office, Netherlands
phone: +31 20 7960-610
e-mail

 
Arndt Dombert
Arndt Dombert

Partner

Frankfurt office, Germany
phone: +49 69 29924-6219
e-mail

 
Olivier Dupin

Partner

Paris office, France
phone: +33 1 53670-983
e-mail

 
publication dummy
Natalia Gerashchenko

Principal

Moscow office, Russia
phone: +7 495 7211951
e-mail

 
Daniel Gresch

Partner

Zurich office, Switzerland
phone: +41 44 38481-40
e-mail

 
Wolfgang Hach
Wolfgang Hach

Principal

Munich office, Germany
phone: +49 89 9230-8724
e-mail

 
Klaus Juchem
Klaus Juchem

Principal

Frankfurt office, Germany
phone: +49 69 29924-6323
e-mail

 
Fabrice

Partner

Paris office, France
phone: +33 1 53670-324
e-mail

 
Constantin Kinský

Partner

Prague office, Czech Republic
phone: +420 2573111-61
e-mail

 
publication dummy
Andrea Marinoni

Principal

Milan office, Italy
phone: +39 02 29501-296
e-mail

 
Sergei Safonov

Principal

Moscow office, Russia
phone: +7 495 72119-52
e-mail

 
Markus Strietzel
Markus Strietzel

Partner

Munich office, Germany
phone: +49 89 9230-8378
e-mail

 
Olaf Toepfer

Partner

Zurich office, Switzerland
phone: +41 44 38481-46
e-mail

 
Gregoire Tondreau

Principal

Brussels office, Belgium
phone: +32 2 66103-89
e-mail

 
Martin Tonko

Principal

Tokyo office, Japan
phone: +81 3 35876-660
e-mail

 
Christoph Winter
Christoph Winter

Partner

Munich office, Germany
phone: +49 89 92 30-8788
e-mail

 
Hisaji Yoneda

Partner

Tokyo office, Japan
phone: +81 3 35876-660
e-mail

 

Further reading

Importance and management of financial covenants

Study, 2008

Roland Berger study on financial indicators used by banks when extending loans to companies: The comeback of financial covenants …  >>

 
Retail Banking in Europe

Christophe Angoulvant, Study, 2008

Flexibility in branch organization is key to success in retail banking, a new study shows. While regional differences must be taken into account, banks respond quickly to client needs are garnering the critical edge. …  (PDF, 235 KB)

 
REIT - Chances for the German real estate and financial market

Study, 2006

"Germany's real estate market is the biggest in Europe, but companies could make a much bigger part of their real estate assets accessible to capital markets," explains Thomas Eichelmann …  >>

 
Nicholas Richter, Distressed debt investing in Germany

Nicholas Richter, Thesis (in German), 2006

To ease the burden on their balance sheets, banks in Germany, as in other countries, are increasingly selling off distressed debt. The investors must be willing to take on risky commitments …  >>

 
Retail banking in Croatia

Study, 2006

Most Croatian banks are universal banks. To develop and grow further, they should specialize in either products or in distribution channels/client segments. They can even specialize in both, becoming niche players. …  (PDF, 2428 KB)

 
Spanish way of banking

Speech, 2006

Why are Spanish banks successful and what can we learn from them? …  (PDF, 738 KB)

 
Distressed debt

Study, 2005

Since banks' experience in the distressed debt segment is limited, they tend to prefer classical restructuring and full loan repayment to ensure that their claims are met …  >>

 
Klaus Spremann, Insurance in upheaval

Book (in German), 2005

Institutions offering and managing insurance and fund-based pensions have to be on a sound financial footing today. They are not at present, though: capital market developments, deregulation and increasing competition, and falling interest rates but unchanged cover demands, have seen to that …  >>

 
Value chain

Study, 2004

To verify if “Breaking up the Value Chain” would be a next step for the insurance industry, Roland Berger conducted a survey amongst top management of insurance companies in 11 countries. …  (PDF, 3674 KB)

 

Financial services news

Future of Retail Banking
Apr 19, 2008

Flexibility in branch organization is key to success in retail banking, a new study shows. While regional differences must be taken into account, banks respond quickly to client needs are garnering the critical edge.  >>